RewardsFree French fries or a coupon code
PrerequisitesYou have to be a resident of the United States, including the District of Columbia, all participants to be 18 years and above, purchase is necessary, knowledge of either English or Spanish, have a valid email address.
Requirements & RestrictionsYou are to participate once, employees are not to take the study, you have 30 days to redeem your coupon, the code is not transferable, and you are to use the receipt once.
Contact Information630 530 8451
Working HoursFrom 10:30 am to midnight

Portillo’s Survey Rewards

Any successful company has to ensure that all their customers are satisfied with what they provide. This is the same case for Portillo’s Restaurant Group Inc., who are always updating their systems to serve the clients.

There are different rewards you can win by doing Portillo’s customer survey. Take Portillo’s survey for free fries or a coupon code to redeem. Check your purchase receipt to get more details on this.

Portillo’s Restaurant Group Inc. has more benefits than just getting the rewards. The survey takers and the company both gain from www.portillos.com/survey.

First, the food served, and the quality of service improves. Second, you can use this chance to report any negative incidents and give insights into improving them. 

Portillo’s guest satisfaction survey is also easy to make and requires no special skills.

If you are stuck and do not know how to go about it, use this review as a guide.

Portillo’s Survey Rules

There are a few rules, requirements, and restrictions that everyone has to follow to win any of the rewards mentioned. Here is a brief list of the important. Read the survey’s terms for the detailed list.


Before you start Portillo’s online survey, you have to make sure you are eligible to participate. This is to ensure that you are a reliable and trusted source of this information. To win the above prizes, ensure that;

  • You are a citizen of the United States and the District of Columbia.
  • Every participant should have attained the age of 18 years and above.
  • All survey takers should understand one of the two language options available. The available options are English and Spanish languages.
  • There is only one way to take the customer survey that is through the online process. To do this, you need to have a purchase receipt from one of the participating restaurants.
  • All survey takers have to have a working and valid email address.

Requirements & Restrictions

After you ascertain that you are a qualified participant, take the initiative to know what rules and regulations are there. This gives you more understanding of Portillo’s online survey. You also have higher chances of winning, as any violation of the rules leads to your participation revoked.

The requirements and regulations include;

  • You are to only participate once in the Portillo’s survey for free fries.
  • The employees, close family members, and anyone associated with the company’s management do not participate in the study.
  • Your purchase receipt is valid for 30 days. You have to use this receipt only once.
  • Winners should know that the free fries, coupon code, and other rewards are not transferable or exchangeable in any way.
  • Each reward is valid for only one person.

Portillo’s Survey For Free Fries Instructions

The whole online survey process is easy to conduct; there are clear guidelines on Portillo’s guest satisfaction survey page on how to go about it. You can use this article as a guide to show what Portillo’s expects of you and complete the survey. 

www.Portillos.com/survey - tellportillos.smg.com page

Note that, to take this customer feedback program, you need a purchase receipt. Use your ticket within 30 days to take it;

  • First, purchase in one of the restaurants.
  • Go to www.portillos.com/survey
  • Use the receipt to get the food survey code. Enter the code in the space provided. 
  • You then have to give your feedback on the food, services, visiting experience, and the company overall. Then, rate the company’s performance. Use the comment box to report any complaints.
  • Enter your contact details.
  • Submit your Portillo survey to get the coupon code. Use it to get free fries and other discounts. 

About Portillo’s

Portillo’s Restaurant Group Inc. is the company responsible for this study. They are an American restaurant specializing in Polish and Italian meals, street food such as hot dogs Maxwell Street Polish, Polish and Italian beef, and many more.

In 1993, Dick Portillo started the organization in Villa Park. The restaurant is available in over 60 locations, has over 4,600 employees, and has its headquarters in Illinois, US. 

Dick Portillo started this business after he finished serving in the marine. He used his personal savings to open up a hot dog stand. The business performed well as he later upgraded to a trailer. 

Portillo continued investing in the restaurant, and in 2014, he sold it to Berkshire Partners. Portillo’s Restaurant is still expanding to new locations.  

The customer feedback program is a way to ensure they keep their clients satisfied and maintain their brand name. There is the free french fries coupon to show appreciation for your feedback.

 Contact Information

Customer care number: 630 530 8451.

E-mail: guestservice@Portillos.com

Address: The Portillo Restaurant Group Inc. 2001Spring Road Suite 500, Oak Brook Illinois 60523.

Working Hours

From 10:30 am to midnight.

Useful links




1 Comment

  1. Ordered inside Mish. Ind. store. 4:00 only 6 people inside. We waited 20 min. for order of 3 sandwiches. Employees were more concerned with drive thru. Never will go back again.

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