RewardsLego set worth $80/€60.
PrerequisitesYou need to be 18 years of age or older
Requirements & RestrictionsSelling, transferring, or exchanging the prize won is not allowed.
The survey must be done within 7 days from the date of purchase
Contact InformationLego Customer Service: P.O Box 1138, Enfield CT 06083-1138, USA
Phone number: 0800 5346 5555
Working HoursMonday – Friday 8:00 am to 8:00 pm GMT
Saturday and Sunday 9:00 am to 4:00 pm GMT

Lego Survey Rewards

Your kid’s most probable store is the Lego toys store. This is not a surprise. From the unique look to the colorful innovation. It is no wonder Lego toys are every kid’s favorite. If you have made a purchase for your kids, or even for yourself, from Lego toys over the recent past, it is a double reward for you. 

Not only will the kids appreciate the purchase beyond your imagination, but you also get the opportunity of having your humble requests, suggestions, and comments heard. You can express these through the Lego product feedback accessible from the www.lego.com/productfeedback website.

You have the chance of winning more Lego merchandise on the completion of the Lego product feedback survey. The prize can be used as a gift to your kids. What is more, is that the survey will only take 10 minutes of your time.

Lego Product Feedback Rules

Prerequisites

  • The survey can be entered using various languages. You can choose the one you are most conversant with.
  • The Lego set number/product code printed on the Lego box is necessary to get into the Lego product survey.
  • You need to be 18 years of age or older to take part in the sweepstakes. Parents or guardians can enter on behalf of children below 18 years
  • A laptop, computer, mobile phone, or tablet with internet connectivity is required to complete this survey. A stable internet connection is also necessary.
  • There is an option of entering the Lego survey via mail.

Requirements & Restrictions

  • Your feedback may be terminated due to dishonesty. 
  • Buying additional Lego products from the store does not boost your odds of winning.
  • The survey must be done within 7 days from the date of purchase.
  • Selling, transferring, or exchanging the prize won is not allowed.

Lego Feedback Instructions

LEGO Product Feedback Survey page
  1. Go to the official website of the survey. This can be found at lego.com/productfeedback.
  2. Select the most preferred language for you. This can be done through the aid of a drop-down menu located at the survey page’s top right side.
  3. Key in the survey code found on the box of the Lego set. The information can be entered on the survey’s main screen.
  4. To begin the survey, click on the “Let’s go” option.
  5. You can then provide answers to the questions by rating your most recent trip to the store. Answer choices range from highly satisfied to highly dissatisfied.
  6. Next, you are required to rate the order accuracy, service speed, and service quality.
  7. The staff attitude, store cleanliness, and interior surrounding are then rated.
  8. Provide a list of problems, concerns, or issues you might have come across on your recent visit.
  9. Offer extra answers on the store’s services and products’ quality.
  10. All answers provided should be honest, as per your recent visit to the store.
  11. After you complete the survey, you are entered into the feedback survey sweepstakes for the opportunity of winning a Lego set.

About Lego

Lego Store is presenting its loyal customers with the opportunity of taking part in its online survey. This is an opportunity for you to be a lucky winner of a Lego set upon competition of the survey.

The survey is a convenient method for you as a Lego customer to offer important feedback on the quality of the services and products provided by Lego. This means that, on the competition of the survey, you receive exceptional deals that can be redeemed on the next visit you make to the Lego store.

Lego wants to make sure that every one of its customers is satisfied and happy. This is to ensure that the customers remain loyal to the company. The company is also aware of the fact that maintaining customers is less expensive compared to winning over new ones.

This is since satisfied customers tend to purchase more and more. They also help in spreading the word of the excellent experience gotten from the company. This is done through the satisfied customers sharing their good experiences with their contacts. An excellent means of promotion of the products and services offered by the company. This implies that the customer survey presents you with the platform through which you not only let the organization know your feelings and needs but also voice your complaints.

The Lego Group business is family-owned. It has its headquarters located in Billund, Denmark. The company began in 1932 with offices located in the United States, the United Kingdom, Singapore, and China. It is among the leading companies dealing with play materials around the globe. As a result of the rising social media usage, and review sites, Lego Store came up with the customer satisfaction survey.

The company has original product sets that range from Lego city and Lego Batman. Despite the excellent Lego products’ reputation, the desire of improving its quality and standards still exists.

Generally, the questions asked in the customer survey revolve around the following:

  • Staff behavior as you were being served.
  • General satisfaction according to your most recent visit to the store.
  • Quality of the services received.
  • Level of satisfaction with the price of the products.
  • How accurate your order was.
  • Any issues or challenges you came across during the visit to the store.
  • General store cleanliness at the time of your visit.

Contact Information

Lego Customer Service: P.O Box 1138, Enfield CT 06083-1138, USA

Phone number: 0800 5346 5555

Working Hours

Monday – Friday 8:00 am to 8:00 pm GMT

Saturday and Sunday 9:00 am to 4:00 pm GMT

Useful Links 

www.lego.com/productfeedback

www.lego.com

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