JoAnn Customer Feedback Survey

RewardsEntry into a sweepstake at a chance to win a $25 gift card.
PrerequisitesYou should have purchased at any of the participating JoAnn fabric and craft stores. You also have to be a legal adult residing in the United States.
Requirements & RestrictionsYou are required to have a basic knowledge of the English language. A valid email ID and a stable internet connection.
Contact InformationPhone number: +1 330-656-2600Headquarters: 5555 Darrow Rd, Hudson, OH 44236, United States.
Working Hours9 a.m. – 9 p.m. every day.

JoAnn Survey Rewards

Joann values your feedback. Due to how widespread their outlets are, it can be difficult to independently gather feedback from each store. They want to get massive amounts of feedback in order to spot bottlenecks in their growth and quality of services.

During the tell joann survey, to encourage as many people as possible to participate, they give everyone a chance of winning a $25 gift card as a survey reward that they can redeem at their next visit to joann.

Telljoann Survey Rules

To make it easy for the participants to successfully finish this customer satisfaction survey, Joann has outlined all the requirements you need before and during the joann customer feedback survey. It has also issued restrictions on what participants can do during the store survey. Below are some of the prerequisites, requirements, and restrictions to this survey.

Prerequisites

  • All participants are required to have purchased at any of the participating JoAnn outlets and kept the receipt from the purchase.
  • All participants have to be a legal resident of the United States of America.
  • Participants have to be over the age of 18.
  • All participants have to be able to understand the English language.
  • Participants must have access to a smartphone, tablet, or laptop that can access the internet.
  • Participants must have access to a stable and reliable internet connection.
  • All participants are required to have a valid email ID.
  • The participants are required to have a working phone number.

Requirements & Restrictions

  • Employees of Joann are not allowed to participate in the survey.
  • Each participant is restricted to just one entry per receipt.
  • The reward cannot be transferred to someone else.
  • The reward cannot be used with other gift cards to get an even greater discount coupon.
  • Joann has the right to make changes to the reward should they deem it fit.
  • Any emergent taxes from the reward are the sole responsibility of the winner.
  • The participants should be able to carve out about five to ten minutes to complete the guest satisfaction survey.
  • All participants should be able to remember their experience at the JoAnn outlet when they made their purchase.
  • The survey can only be accessed via the company’s official website survey https://survey.medallia.com/?joann-receipt.
  • The participants are required to give honest and genuine feedback to the company.

JoAnn Survey Instructions

JoAnn Stores Survey

If you meet all of the prerequisites and requirements above, you are allowed to participate in the survey. Below are the steps to go through with it:

  1. Visit the official JoAnn customer survey website at https://survey.medallia.com/?joann-receipt.
  2. You will be required to enter a survey code on the web page. This code will be on the receipt you were issued after you made a purchase. You will also be required to enter the location of the outlet you visited. The location of the outlet will also be outlined on the receipt you were issued.
  3. Click the “Next”, this will lead you to a page asking you to rate your experience at the JoAnn outlet you visited. The rating will go from happy to disappointed. Choose an option that sums up how you feel about your experience.
  4. Users will be asked to rate the speed and accuracy of the service they received.
  5. From there, participants will be asked to rate the environment, hygiene, and the attitudes of their representatives.
  6. The participants will then have a chance to give their opinions or ask questions that are of concern to them.
  7. You should answer the questions as honestly as you can, based on the memories you have from the visit.
  8. On completing the survey, you will be entered into a sweepstake with the opportunity to win a $25 validation code coupon that can be redeemed at any joann store.

About JoAnn!

Started in Ohio 75 years ago, JoAnn has helped people all over the United States explore the creativity within them. The company started with a single outlet in Ohio, and today it has managed to grow into one of the leading brands in the sector. In doing so it has managed to open 855 joann stores across 49 different states.

As a creative, JoAnn is there to provide you not only with the supplies you need to fulfill your vision but with the inspiration that goes with it. tellJoan customer feedback helps the chain a better idea of how best to serve you. By giving your ideas and opinions, you will receive better products and services and put you that much closer to your vision.

This survey benefits all that are involved. The participants get a chance at a $25-dollar coupon for their feedback. The company benefits from the feedback by helping become a lot more competitive improving their bottom line in the process. The customers also feel a lot more connected to the brand, this has the effect of creating greater customer loyalty to the brand which also supports the growth of the company.

Contact Information

Headquarters: 5555 Darrow Rd, Hudson, OH 44236, United States

Phone number: +1 330-656-2600

Customer service Email ID: customer.service@joanns.com

Working Hours

The fabric and craft stores are open every day of the week from 9 a.m. to 9 p.m. The survey however is open all the time.

Useful Links

Official Customer Survey: https://survey.medallia.com/?joann-receipt

Official Company Site: www.joann.com

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